Munich, September 13, 2013 – Sixt guarantees multiple-award-winning service quality. In addition to topping the rankings from the German Institute for Service Quality, Germany’s largest car rental company was also chosen as the Best Car Rental Company by Hamburg’s Schad Institut in the Service category. The Handelsblatt commissioned the institute to test the performance of five car rental companies. In the category Service, testers awarded Sixt top marks for its quick, high-quality e-mail responses and the company’s longer-than-average opening hours. Testers were also impressed by Sixt’s Mobile Key vehicle return program and customized booking tools for business customers.
Detlev Pätsch, Head of Operations at Sixt SE: “Being ranked number one by the Handelsblatt in the category Service motivates us to continue to improve and expand our services. Good service is an important measure of satisfaction for our customers – not only during the initial rental transaction, but during the entire rental process. We are very pleased to have been able to prove our quality with the awards from the Handelsblatt and the German Institute for Service Quality twice this year. At the same time, the most important seal of approval remains the opinions of our customers, who continue to put us to the test each and every day.”
Sixt is a leading international provider of high-quality mobility services for business and corporate customers as well as private travelers. The company's strengths lie in the high proportion of premium cars in the vehicle fleet, its employees’ consistent service orientation paired with a good price-performance ratio. Taken together these strengths have given the 1912 founded company a unique market position. Sixt is the only international provider to develop flexible and individual concepts for its customers that integrate the rental and leasing products. In addition, the company consistently takes due account of today’s mobility requirements and is expanding its range of products and services with modern online and mobile solutions according to demand. With representation in over 100 countries worldwide, Sixt is continually expanding its presence and maintaining alliances with renowned hotels, well-known airlines and numerous prominent service providers in the tourism sector. The Sixt-Group generated a turnover of € 1.6 billion in 2012 and employs more than 3,000 people worldwide.
Sixt Central Press Office
Tel.: +49 – 89 / 74444 – 4770
Fax: +49 – 89 / 744448 – 4770